Other services

Besides the services directly related to the implementation of Microsoft Dynamics NAV business solution we offer some additional services to provide a full IT support to our clients, providing that their requirements fall within the reach of our capabilities.

At this moment as part of these services we offer the:

·         design and deployment of custom business intelligence solutions,

·         advanced training for Microsoft Office Excel,

·         installation and configuration of network infrastructure based on Windows Small Business Server 2003.

Design and deployment of custom business intelligence solutions

Microsoft Dynamics NAV offers the user a wide set of options for business reporting and analysis through the standard built-in reports and powerful reporting and analysis tools. The fact that these tools are a part of the system is very useful, however it also has some disadvantages.

Advantages of the built in tools are that the users can work in a familiar environment which reduces the need for additional training, that users have a large number of predefined reports at their disposal, and also that the existing financial and business analysis tools allow for a simple setup and a swift deployment.

The disadvantages may surface if the users tend to frequently execute complex reports or analyses thus reducing the overall performance of the system for other users. The reason for this is that business solutions are primarily designed for a fast transaction processing, rather than optimal analysis performance. Besides, the built in tools only allow you to analyze the data located in the system.

For those clients whose analysis requirements cannot be met by the built-in tools in Microsoft Dynamics NAV, or who want to analyze data from multiple sources (e.g. Microsoft Dynamics NAV + specialized business application), we can offer the services of design and deployment of a custom solution for business data analysis (Business Intelligence).

Our BI solutions are based on the Microsoft SQL Server 2005  technology and include the following services:

·         Data Warehouse design,

·         multiple data source consolidation and processing (ETL – extract, transform, load),

·         design of OLAP cubes (data ready to be presented),

·         user training for a chosen OLAP client (Microsoft Excel, ProClarity, Panorama).

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Advanced training for Microsoft Office Excel

Microsoft Office is the most commonly used suite of office applications among the users of Microsoft Windows operating system. The most popular members of the Microsoft Office family - Word, Excel and Outlook, are programs used by most office employees. Ease of use and highly intuitive user interface enable users to apply the basic functionality of these programs in their daily work with no training whatsoever.

However, it is regularly noticed that most users remain on that level, using only a limited set of capabilities offered by these programs, and doing a great deal of work manually. When Excel is concerned, that means you might need hours for a task that can be completed in minutes using the advanced program functionality, if you even manage to complete the task by yourself.

We have already pointed out the tight integration between the Microsoft Dynamics NAV and the Microsoft Office suite, and how important the knowledge of Excel is during the implementation of the business solution. A number of other business applications are also directly or indirectly connectable to the Microsoft Office suite, covering at least the copying of various data and reports into Excel. Unfortunately, if the user can't process and display the data in a desired way the benefits of integration are practically lost.

On top of that, Excel is an almost irreplacable tool when it comes to processing, analysis, displaying or storing various business data unrelated to the business solution.

To enable our clients to fully exploit all capabilities offered by Excel and increase their productivity in daily work, we have prepared an advanced training course for Microsoft Excel.

The content of this course includes:

·         merging and consolidating data from multiple tables,

·         working with lists – filtering, conditional formating, sorting etc.,

·         using pivot tables,

·         commonly used formulas.

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Installation and configuration of network infrastructure

When the scope of a company's business reaches the point when a solution like Microsoft Dynamics NAV is required to ensure the operational efficiency, it is often accompanied by a growth in the organizational structure and the number of employees.

Almost as a rule, when that happens another requirement arises - a requirement for a secure and stable IT environment, that provides for the efficient collaboration of all users. If your network functions without a central network server, in a so-called "peer-to-peer" mode, then you have probably encountered problems regarding administering user priviliges, e-mail access or shared network resources like printers. The growing number of users without improvement of IT environment will only add to your headaches.

We are convinced that one of the best possible approaches in dealing with such problems is the choice of Windows Small Business Server 2003 delivered by Microsoft. The Windows Small Business Server 2003 is a complete business server which offers a number of powerful features at a minimal cost:

·         centralized security management of an IT environment,

·         exchange and storage of e-mail messages,

·         secure internet access,

·         secure backup of business information,

·         reliable central management of document printing,

·         advanced intranet platform for improved employee collaboration,

·         database platform for business applications,

·         server for sending, receiving and storage of faxes.

If your requirements don't surpass our capabilities, and you wish to ensure a complete IT support by working with a single partner, we offer you the services of acquiring the necessary equipment and installing and configuring a network infrastructure based on the Windows Small Business Server 2003 (SBS in the following text).

As a part of our services we offer the:

·         upgrade of existing client computers,

·         preparation of IT environment for migration to SBS environment,

·         instalation of SBS computer,

·         setup of SBS network environment,

·         configuration of all components of SBS,

·         installation of additional software on SBS computer and client computers (antivirus programs, business applications etc.),

·         maintenance of the deployed IT environment.

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